Privacy Policy

1. Introduction

TrueCare RCM Solution Pvt. Ltd. ("TrueCare", "we", "us", or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. It applies only to information collected through this website and not to information collected offline or through other channels.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you interact with our website:

• Information you provide: name, email address, phone number, and any details you include when you fill out our contact form or communicate with us.
• Automatically collected information: basic technical data such as browser type, device information, and pages visited, collected through cookies and similar technologies to help the site function and to understand how it is used.

We do not collect sensitive personal information through this website unless you choose to provide it.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the information or services you request.
• Communicate with you about our services.
• Improve our website and understand how visitors use it.
• Comply with applicable legal and regulatory obligations.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Protected Health Information (PHI) & HIPAA

As a revenue cycle management provider, TrueCare may handle Protected Health Information (PHI) in the course of delivering services to healthcare clients. Any such information is handled in accordance with applicable healthcare data-protection standards, including HIPAA where applicable, and under the terms of the agreements we have with our clients. PHI is not collected through this public website; the handling of PHI is governed by our service contracts, not by this website policy.

5. Cookies

Our website may use cookies to enable core functionality and to analyse traffic. You can control or disable cookies through your browser settings, though some parts of the site may not function properly if cookies are disabled.

6. Data Security

We apply reasonable technical and organisational measures to protect the information we hold against unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies separately.

8. Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to ask us to delete your information, subject to any legal obligations we may have to retain it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: truecarercmsolution@gmail.com
• Phone: +91 94677 96901
• Address: H. No. H-158, 3rd Floor, New Palam Vihar Phase-I, Gurugram, Haryana 122001, India